New Product Development and Re-engineering

Over several years, Mindteck has acquired the maturity and in-depth vertical expertise required for designing and developing new products using advanced technology solutions, across multiple verticals. We also offer re-engineering solutions to improve the manufacturing process, which helps customers in managing obsolescence, changes in technology and feature enhancements by recovering and reusing existing software assets. These services bring maintenance costs under control and enable future software development. As a result of our maturity we work in partnership mode to design, develop and re-engineer software products.

 

Product Testing

In order to deliver better products and services Mindteck offers a wide range of testing services that delivers maximum value to ISV and OEM clients at the lowest total cost of ownership. Our services help customers achieve their testing goals using our innovative tools and technologies and industry best practices. Due to our deep understanding of the testing space, we are able to offer innovative Automated Test frameworks for ISVs and OEMs who have frequent delivery cycles. We also provide Application Compatibility Remediation for products that need to be released on multiple operating systems.

 

Product Sustenance

Mindteck’s proficiency in Product Sustenance services enable clients to upgrade and enhance their products by making use of new technologies that offer improved functionality and user experience, thus delivering added value to the user and improving satisfaction levels. In this way, the customer’s own team can expand their bandwidth to focus on core activities.

 

Product Support

Mindteck leverages its global presence to provide a broad spectrum of Product Support services to customers for existing applications such as:

• Technical support
• Patch engineering and bug fixes
• Remote support services
  

 

24x7 helpdesk support via phone, email and other means is also provided on a global basis for all issues and bugs that users may encounter, to maintain customer satisfaction.

 

Technology Consulting

Mindteck leverages its expertise in product engineering and technology consulting to help businesses optimize their technology infrastructure, enhance productivity, reduce risks and maximize returns.  With the right mix of skilled and experienced resources which includes engineers, project managers and PhDs, Mindteck is well placed to offer superior, practical and deliverable advice to customers, resulting in market leading products.